and then Home Affairs let me down.
i was so ready to be enthusiastic and positive – and not be one of THOSE people who do nothing but complain about DHA… but alas… i am now one of those people.
I applied for my new ID and Passport, together, on the 6th of January. Fingerprints done. Photos in. Paid for.
Yesterday (the 18th – coincidentally the 1 month anniversary of our marriage) I get a DHA text saying they “acknowledge receiving APPLICATION for ID” on the 18th.
2 weeks later and you have only SUBMITTED the ID document?
What about the passport?
It was STAPLED TO THE ID DOCUMENT!!!!
WHERE THE F**K DID THAT GO?
SO I called the toll free DHA number – no help – no record of my passport being submitted. And yes… according to them, i only submitted my form yesterday for my ID.
i nearly cried. with frustration and anger.
EVERYTHING rides on getting that passport – ID i’m not really bothered about, as I will only use that for South African things – but no other processes can begin until I get that document.
i am gutted.
i feel… deflated like an empty foil packet from a box of wine.
i am SO let down by them… and i was totally their cheerleader before – telling everyone how GREAT and how EFFICIENT Wynberg Home Affairs was.
So tomorrow I am going there after work – hopefully it won’t be busy – and I am going to beg and cry and scream and throw my toys until SOMETHING gets done.
Going to take extra photos, just in case. But I’ll NOT be paying again. NO f**king way.
So. DHA, Wynberg – you have lost a very keen voice for your cause.
You won’t get it back unless you perform miracles tomorrow.